This is a story from a client of one of my professional trainer friends. Let’s call my friend “Phoebe.” My friend had met the client for some coaching for her young, exuberant dog, Raven. But it was a very long distance for the client to come. My friend received this email after she hadn’t heard from the client in a while. Some details were altered for privacy, but I’ve left the email essentially as the client wrote it because she tells the story so eloquently.