A lot of dog training advice you get on the Internet won’t help.
Pretty strange comment coming from a dog blogger who frequently writes about training, right? But even if people recommend a humane, positive reinforcement-based approach, something is missing that can’t be done in a typical online discussion. That’s the functional assessment.
A functional assessment, or functional behavior assessment, is a method from the field of applied behavior analysis (ABA). It consists of identifying the functions of a problem behavior through observation and analysis, then making a plan to decrease that behavior and enable a more appropriate one.
Here’s a definition from the textbook that is arguably the “bible” of ABA:
Functional behavior assessment: A systematic method of assessment for obtaining information about the purposes (functions) a problem behavior serves for a person; results are used to guide the design of an intervention for decreasing the problem behavior and increasing appropriate behavior. — Applied Behavior Analysis, Cooper, Heron, & Heward. Second Edition, 2014.
Board Certified Behavior Analysts perform functional assessments of human behavior. Knowledgeable animal trainers, including dog trainers, do functional assessments when dealing with problem animal behaviors. (BCBAs also do something called functional analysis, which is not as common in animal training and I’m not going to cover it here.)
In most countries, anyone can hang out a shingle and call herself a dog trainer. The public needs tools to distinguish between the pain-based trainers, the charlatans, the wannabes, the well-intentioned—and the knowledgeable and ethical dog trainers. To that end, some of us online have created resources to assess professional dog trainers. I have links to some others at the end of this post.
One way to tell is that any knowledgeable and ethical dog trainer will perform a functional assessment before intervening in a dog’s behavior. They may not call it by that name, and they may or may not use scientific terminology when discussing it with you. If they do use scientific terminology, they will define it and won’t just start throwing it at you.
This post will teach you to recognize the process of a functional assessment and help you know whether you have an informed trainer advising you.
Start with the Behavior
A knowledgeable trainer needs to know what the problem behavior is, what prompts it, and what it accomplishes. The first thing a qualified trainer will usually ask you about is the behavior itself. All other questions are pointless unless she has a detailed description of the behavior. Not in vague terms like, “The dog is acting dominant,” or “I think he’s being protective.” Those are interpretations, not observations. The trainer will ask you to describe exactly what the dog is doing. She needs to visualize the behavior from your description.
The questions in this section and following are typical of what a trainer may ask. A trainer may not ask all of them, since some may not apply to your situation. They are a sampling of the types of questions to expect. And remember: you can ask the trainer questions, too! A good trainer will take the time to clarify whatever you ask about.
If you say your dog pulls on leash, she may ask how hard and in what directions. Does he forge ahead or lag? What does the behavior look like? What does it feel like to be on the other end of the leash? Does the dog vocalize? What else is the dog doing while pulling? Is there a way to measure anything about the behavior? What do you observe about the dog’s body language? Tail carriage? Vigilance? She will probably ask you questions to determine whether the dog is scared or not. Does he seem to be trying to get to something or away from something?
Antecedents
She’ll likely ask you where and under what circumstances the dog pulls. How often does it happen? She may ask what kind of gear you use. Does he do it when different people walk him? What happens just before the walk? How do you start off the walk? What time of day is it? What is in the environment when you walk? Who and what else is out there? These are questions about antecedents: what sets the stage for the behavior?
For instance, a doorbell ringing might be an antecedent to your dog barking wildly at the door. A fire hydrant in sight might be an antecedent to your dog’s pulling harder on-leash. The trainer needs to know, in detail, what is setting the stage for the dog’s behavior.
Consequences
Then come the questions about consequences. She’ll try to determine whether the dog is pulling towards a goal. She may ask you what he does if you just “give him his head.” She’ll likely ask what you have tried to modify the behavior. She may create a way to measure the frequency or intensity of the behavior and ask you to track it or make estimates.
The trainer wants to know what the dog is getting from performing the behavior. She must know the consequences before she can create a plan to change the behavior. Humane trainers will either help you teach the dog a different way to get those consequences, or set up other consequences the dog enjoys (aka positive reinforcement) to take the place of the ones she is seeking on her own.
The Big Picture
The trainer will also probably ask you the backstory, even if you have already filled out paperwork. She’ll ask about the dog’s history with you and what you know of his history before you had him. Depending on the behavior you contacted her about, she may ask questions about the dog’s medical history. The leash example is not a good one for this, but what if your dog has started to refuse to jump in the car to go on a trip? Or has suddenly stopped playing with his favorite buddy, or growls when you reach out to pet him? Trainers are not veterinarians, but because medical problems are at the root of some behavior problems, their first recommendation to you may be that you take the dog to a vet.
The trainer’s goal is to get the best picture possible of the problem behavior and the circumstances surrounding it.
Sometimes she will ask to see it, but be aware that often she won’t. If it’s something like leash pulling she may want to observe it and test the dog herself. But if you have called her because your dog growled at your child, she definitely won’t. If it’s a dangerous behavior or if you have to scare your dog to prompt it, she will not want a demonstration. But she will want to observe your dog in other situations in order to gather more information about his general behavior. If there are safe ways for her to check aspects of the problem behavior by handling him herself and make direct observations, she may do so.
What a Difference a Functional Assessment Makes
Dogs pull on leash for different reasons. So let’s consider four leash pulling dogs. A functional assessment might illuminate the following.
- Dog A pulls wildly in the direction of home and appears scared.
- Dog B pulls constantly ahead of his person because his normal pace is fast. He loves to run.
- Dog C pulls only when he sees squirrels.
- Dog D pulls constantly to one side. She has dementia.

Skilled trainers would design very different training and management plans for all of these situations.
Pulling based on fear, differences in speed of gait between the dog and the handler, response to a potent distraction, and cognitive decline would necessitate completely different approaches.
The Trouble with Internet Advice, Tools, and Protocols
This should be obvious by now, right? If your dog has Behavior Problem X and you post in a Facebook group asking for advice, you will get plenty. And it may include links to some excellent blogs and YouTube videos with well thought-out advice (along with some stuff that is probably not as good, and possibly some stuff that is horrifying). What’s the problem with the good stuff? The advice won’t take your dog’s individual situation into account. And if you are a beginning trainer, you won’t know how to do the functional assessment yourself. You won’t know what is relevant to describe about your dog’s situation. You also won’t have the knowledge about dog behavior from an ethological perspective that a professional will.
Beginning trainers (and some not so beginning ones!) also don’t know how to create a training plan. A professional trainer will create a plan to set criteria, track repetitions, and break down the components of a behavior to set intermediate goals (approximations of the final behavior) as benchmarks. She will teach you the mechanical skills to implement your part of the plan and help you practice.
So if you have the scared leash-pulling dog and your only resource is the Internet, you could follow the best thought-out, most humane, most straightforward loose leash walking method there is, but it probably wouldn’t work. And even with your good intentions, it might not be humane. You would be taking your dog repeatedly to an environment where he is scared, trying to teach him something challenging when he just wants to run home.
Without a functional behavioral assessment, trying to change behavior is a shot in the dark. Our dogs deserve better. I hope this description helps shed a little light on the science of behavior and how to determine whether a trainer you are interviewing or have hired knows their stuff.
Related Posts
- How To Find a Qualified Dog Trainer—New York Times
- How To Choose a Dog Trainer—Companion Animal Psychology
- How To Choose a Dog Trainer—iSpeakDog
- Finding the Right Dog Trainer: Harder Than You Think—PawsforPraise
- World Dog Trainers’ Motivation Transparency Challenge—Eileenanddogs
Thank you to the people who read drafts and offered advice about this post.
Copyright 2017 Eileen Anderson
This is really good information. Thank you so very much!
Glad that it’s helpful! Thanks for letting me know.
Great as always, Eileen! I think sometimes training clients are annoyed we ask so many questions. I have lost clients because I wouldn’t accept “he responded aggressively” or “he acts dominant or protective” as answers on my behavioral questionnaire. I need to hear about observations, not the client’s interpretation of those observations.
Thanks, Sarah! I am hoping this post could smooth the way for some client/trainer issues (as well as letting pet owners know what to look for). So much of this is so foreign to people. I know it was to me!
I will fully agree in principal, but I’ll suggest that you missed some important parts of the functional assessment. On the questions, you need detail on other, related activities, and on how the dog behaves then and there. Very often it’s not at the same level of issue and may not even be mentioned by the owner in the history, unless you know to ask.
For instance, I’ve heard many times that the dog is just fine with other dogs while off leash, but very anxious and aggressive when restrained by a leash when walking. Only when I probe for much more detail do I hear that the dog is very quiet and subdued off leash with other dogs, and really doesn’t have good social skills in meeting new ones. Where I then end up initially ignoring his on leash behavior and, after helping him develop better off leash social skills, the leashed issues simply fade away. If I had instead tried to directly treat the leashed pulling issues, it would have been more suppression than resolution.
Another classic case of this is the dog being very aggressive with other dogs who come over at times. While the owner’s description of aggression sounds significant, testing may show something else entirely. I had one this morning where her dog know exactly how to correct bad manners in other dogs, to stop the issue without a fight. But, the owner was upset and suppressing this correct social behavior, which is likely to cause a fight when her dog becomes too upset and has no other way to respond.
The other step is to test the person’s descriptions of the issues. I’ve seen people who simply could not walk their dog without a prong collar, but the dog walks fine with me. Where it’s their responses to the dog that reinforce the issue. In some cases you cannot get the person to change enough, and have to then search for the least intrusive method for them to control the dog.
Only by adding both of these stages are you likely to end up with an accurate functional assessment. Sure, a lot of times you’ve seen these issues before, and your guess from the person’s description may be close enough. But, sometimes it’ll be plain wrong, and other times missing enough detail that your conditioning will take much more time than would otherwise be needed.
I’ve done some functional assessments in 20 minutes, and have had others that needed 3 such sessions, spaced over 3 days, in order to include the dog’s learning responses. The advantages are not only accuracy, but that I can often show some immediate and unexpected positive changes (hope!), and make better predictions on how this will come out.
Thanks, Gerry. I tweaked the paragraph on whether and in what ways the trainer will observe/work with the dog a bit.
Great reminder and loved the detailed breakdown. Many thanks.
Thanks! Hope it’s helpful.
Thanks for this summary–it is great!
Glad to help!
Thanks for this, Eileen. And I love that Companion Animal Psych blog post you linked to about choosing a dog trainer! It’s the best I’ve seen in terms of its thoroughness.
During the consult, I sometimes feel like I could be replaced with a recording of “What does that look like?” E.g., “You said that he is timid at the vet. So what does ‘timid’ look like?” “Your form said that he’s overly enthusiastic with other dogs. What does it look like when he’s overly enthusiastic?” Etc.
Eileen, I do have one small critique. I am concerned that some readers may take this a bit too literally so that if a good trainer doesn’t ask exactly what you say they will/should ask, they will think there is something wrong. Might you consider changing some of your “will”s to “might”s or “may”s? For example, “She will ask how hard and in which direction” makes it sound like any good trainer will absolutely ask that question. However, if I’m doing the consult because the dog is pulling the owner over and has broken her arm (which has happened!) I’m probably not going to ask how hard he pulls. I only have so much time, and the owner only has so much patience for my bazillion questions because they are desperate for the information about how to address the problem. And after taking the history, I do still want them to have some mental energy and ability left to be able to understand and take in my recommendations and answers to their questions. So I try to ask as many questions as I need but NOT more than I need. This is important because we trainers are behavior geeks and sometimes can have tendencies to ask questions that are not important because the background is interesting.
For pulling, I often start by asking, “Is he pulling toward specific things or just pulling the whole time you walk?” This helps me start to get a bead on whether it’s more of a reactivity case (e.g., if he pulls toward other dogs or toward people) or a simple bad leash manners case (e.g., he pulls because it’s been working to keep the walk going for him). Though some dogs pull toward trash or smells on the ground, which usually takes us back to leash manners. Or the owner might say that he starts out pulling for the first half of the walk and eases up part way through, which may start me down the road of determining whether the dog is over-excited and/or under-exercised, etc., etc. Anyway, the answer to that question often determines the next questions. I also ask a lot of questions about a lot of different things that clients often would not expect to have anything to do with the original reason for the consult (is the dog fearful of noises, does the dog ever act compulsive, does the dog lick themselves excessively, etc.), but that can contribute to the complete picture of the dog and its behavior. I would just say there are a LOT more “might”s and “may”s in getting a history than “will”s….
This is great advice, Sharon! Thank you. I’ll make the changes. Not sure why I went to town with all those strong words. It rather defeats the point! I love how you expressed this: “I sometimes feel like I could be replaced with a recording of ‘What does that look like?'” That’s what I hear from my other trainer friends too, over and over.
Thanks for the very sensible advice! Going to make the changes right now.
On many specific questions, as Sharon noted well, the answer to one may well determine the next. And this may sometimes take you in an unexpected direction.
A great blog. One thing, trainers can be he or she.
Thanks, Graham! I alternate with he, she, and singular they.